Warranty

Uppeal Desk Limited Warranty

We stand firmly behind the quality of our products. In the rare event that you discover any defects or encounter any type of malfunction, we will make an honest assessment when diagnosing the issue and will repair or replace the defective items or parts necessary to correct the problem. We will do this at no cost to you and will also ship any replacement via standard ground service anywhere in the contiguous United States at our cost. Any documentation of the problem that you can provide to us, such as photos or videos will dramatically improve our ability to quickly and correctly identify the root cause of the issue and resolve it for you.

The Uppeal Desk warranty period begins when you receive the product.

After receiving the warranty form (contact us to request one), allow 1-3 business days to process, then we will ship the replacement item within 1-2 business days via standard ground service within the current lead time for that particular item. Expedited shipping is available at your expense. If you are located outside of the contiguous United States, you will only be responsible for shipping charges and any import duties, regardless of method.

Applicable Warranty Periods

10 Year

  • All Standing Desks: all frame components, mechanical parts, motors, and electrical components (desktops have a 5 Year warranty)

5 Year

  • Desktops and Tabletops (please note that all standing desk frames and table frames have a 10 Year warranty). We do not guarantee a strict continuity of color, grain pattern, or texture across non-sequential purchases or colorfastness over the desktop surfaces' lifespan.

Uppeal Desk Warranty Exclusions

The product warranty is valid for the original purchaser of the product only and is non-transferable.

This warranty does not apply to:

  • Normal wear and tear that occurs with use over time
  • Above single-shift use (translation: 8 hours per day, 5 days per week). Warranty periods are reduced proportionally for above single shift use (translation: double-shift use will reduce a 10 year warranty to 5 years)
  • Wood products that experience natural shifting of color over time or due to light exposure
  • Damage caused by improper assembly or disassembly, improper cleaning supplies, customer modifications, abuse, or force majeure, such as fire, hurricanes or floods, use of a product in combination with items not appropriate for that product, misuse, abuse

Warranty covers parts only and does not include labor costs. If you requested assembly services and noticed a warranty issue not related to installation, an additional fee is required if you require installers to make a repeat visit. However, if the issue occurred during installation, we can send an installer back out to fix it at no cost to you within 30 days of the original installation.

The cost of repairing or replacing other property damaged in the event of an Uppeal Desk product malfunctioning (consequential damages) and the cost of lost time or loss of use of your desk (incidental damages) are not recoverable under this warranty.

Please keep all packaging materials until you have assembled, installed, and used all ordered items in the event that you notice any damage to your items or you decide to return any items within the approved return period. All returned products must be in the original packaging. See our Returns page for more information about non-warranty returns.

Save an average of 30% with HSA/FSA

By using FSA or HSA funds to purchase a SaunaSpace, you are spending pre-tax dollars. This means that reimbursements from these accounts are tax-free.

Shop Now

Add to cart

Step 1

Add your Uppeal Desk to your cart and proceed to checkout.

Select Pay with HSA / FSA

Step 2

Select "TrueMed - Pay with HSA/FSA" as your payment option at checkout.

Take a quick survey

Step 3

Take a quick health survey to determine eligibility.

Choose your payment method

Step 4

Use your FSA or HSA card as you would any other credit card. Alternatively, use your own credit card for reimbursement through TrueMed.

Find your next desk

2 Leg Desk
2 Leg Desk
from $1,099.99
2 Leg Desk - Frame Only
2 Leg Desk - Frame Only
$899.99
Sold Out
4 Leg Desk
4 Leg Desk
from $1,679.99
Sold Out
L-Shape Desk
L-Shape Desk
from $1,959.00

FAQs

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).

Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.

HSAs are typically associated with a high-deductible health plan, and funds do not expire. FSAs are independent of your health plan, and funds elections occur in October-November each year for the following calendar year. FSA funds expire every calendar year.

Unfortunately, HSAs and FSAs are not available outside of the US, and self-employed individuals (who do not have an HSA from a previous employment) do not qualify for HSAs or FSAs.

You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!

There is no cost to you, as long as you are shopping with a Truemed partner merchant.

Yes. If you don't have enough funds in your HSA/FSA to cover the entire order total, still select "TrueMed - Pay with HSA/FSA" at checkout, and after you complete your health survey, you will be able to use your use your regular credit card as your payment option. Afterward, Truemed will send you instructions on how to submit for reimbursement from your HSA/FSA administrator.

In order to determine whether certain products or services are legitimate expenses for treating, mitigating, or preventing a diagnosed medical condition, HSA/FSA plan administrators often require a letter from a licensed practitioner. This letter is called a “Letter of Medical Necessity.”


Generally it takes 24-48 hours. If you aren't seeing your letter in your inbox, check spam, then reach out to Truemed at support@truemed.comfor help!

Unfortunately, Truemed is currently only available in the United States

If you do not qualify, you are able to reapply for HSA / FSA spending at a later date.

Please contact Truemed at team@truemed.com and they will help you troubleshoot the issue by directly contacting your plan administrator. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator's form.

Truemed partners with merchants and brands to enable qualified customers to use HSA/FSA funds on qualified products and services that are used to treat, mitigate, or prevent a diagnosed medical condition. Truemed partners with a network of individual practitioners who evaluate customers’ eligibility and issue Letters of Medical Necessity to qualifying customers, thereby saving customers money on legitimate medical expenditures.